COH Parking Management offers new online customer services
The Administration & Regulatory Affairs Parking Management Division
now offers customers a more convenient way to manage their parking
transactions. In addition to paying citations online, customers can now
also purchase permits and contest citations online. By creating “My
Account” profiles, they can manage their parking account when and where
it is convenient for them. A parking account will track permits,
citations and online protests.
Currently, commercial vehicle loading zone permits, valet zone permits
and monthly contract permits can be requested and purchased online. In
the fall renewal season, residential permit parking customers will also
have access to the same convenience.
Parking citations can be contested online within seven days of being
issued; eliminating a trip and an in-person appearance at the Municipal
Courts parking adjudication office. All online services are available at
www.houstonparking.org.
“Offering these new online services is a continuation of commitment to
make parking convenient for our customers. We are continually looking
for innovations to help us achieve this mission,” said Don Pagel,
Assistant Director for Administration & Regulatory Affairs.
For citizens who prefer to contest their tickets in person, Hearing
Officers will continue to be available from 8:30 a.m. to 10:00 p.m.,
Monday thru Friday, and 8:00 a.m. to 5:00 p.m. Saturdays.
For more information about the City of Houston Parking Management,
please visit
www.houstonparking.org. For information about Municipal Courts,
please visit
www.houstontx.gov/courts or contact City’s helpline at 3-1-1 or
713-837-0311 if outside the City of Houston.
About ARA
The Administration & Regulatory Affairs Department (ARA) manages 10
divisions within the City of Houston, the fourth-largest municipality in
the United States. Since its inception in 2008, ARA has translated
public and private-sector best practices of efficient service delivery
and cost-effective business processes to enhance Houston's city
governance and bottom line. ARA divisions include: Administrative
Services, Major Initiatives, Operations, Regulatory Affairs, Strategic
Purchasing, Insurance Management, City Council Administration, BARC,
Parking Management, and 3-1-1 Call Center Operation. For more
information about our department, please visit our website at
http://www.houstontx.gov/ara/
